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In their own words

Worker Voices

Restaurant workers, owners, organizers, and legislators — in their own words. These are the voices that move bills, win ballots, and rewrite the U.S. restaurant industry. Add yours →

Tipped restaurant worker · New York
“My name is Eric. I have worked in restaurants for 41 years. I’ve worked hard, and I still live in poverty. It is not fair. We are tired of subsidizing the restaurant industry with our labor.”
Eric, 41-year tipped restaurant worker. Public testimony at the Living Wage For All NY Coalition Albany Lobby Day, May 27, 2026.
Tipped restaurant worker · Washington D.C.
“The apocalyptic prediction of doom and misery was completely manufactured. Workers have enjoyed getting a pay bump. They’re happier at work. Yes, people are still tipping servers. My tips have stayed stable, no change.”
Trupti, D.C. tipped worker, one year after Initiative 82 phase-in. Per OFW’s DC Success Story research, June 2025.
Bartender, cook, and mother · Michigan
“We’re making $5.98 less per hour than the regular minimum wage, but are still required to meet regular minimum wage requirements. The government told us they would take care of us. But you forgot about us.”
Sarah, White Lake, MI. From OFW’s Wage Shortage Michigan report, May 2021.
Restaurant worker and mother · Pennsylvania
“Restaurants don’t have a labor shortage. They have a wage shortage.”
Carrie, Philadelphia restaurant worker and mother. From OFW’s Wage Shortage research series.
Worker advocate · Rochester, NY
“We’re just here to get a slice of the pie that we help to make. It’s our labor that continues to ensure that this country keeps moving forward.”
Kelly Cheatle, Rochester worker advocate. Closing remarks, Living Wage For All NY Coalition Albany Lobby Day, May 27, 2026.
Community organizer, union member, father · Dutchess County, NY
“I felt like I was running on a treadmill that was on a platform moving backwards. You sprint just to stay in the same place. You rest for a moment and you lose ground.”
Keith Williams, For the Many (Dutchess County). Public testimony, Albany Lobby Day, May 27, 2026.
Disability-rights advocate · New York
“Back in 1938, President Franklin D. Roosevelt signed Section 14(c) of the Fair Labor Standards Act, allowing subminimum wages. The irony is, we’re still fighting it nearly a century later.”
Blaise Bryant, NY Association on Independent Living, communications specialist. Public testimony, Albany Lobby Day on the Disability and Age Wage Equity Act, May 27, 2026.
State Senator · New York (Manhattan)
“A society reveals its values not by what it says about work, but by how it treats its workers. A living wage is not charity. It is the promise we make to one another.”
Sen. Robert Jackson (D-Manhattan), co-sponsor of the One Fair Wage Act (S415B). Public remarks at Albany Lobby Day, May 27, 2026.
Owner, Busboys & Poets · Washington D.C.
“Having people rely solely on tips made it feel like a throwaway profession for so long. We changed our model and our people are still here.”
Andy Shallal, founder of Busboys & Poets. From OFW’s One Year After D.C. Initiative 82 report, December 2023.
Owner, Illegal Pete’s · Colorado & Arizona
“Work is valuable and the work we do in dealing with customers is skilled, and it’s not easy. We’re providing nourishment, we’re essential workers. They’re demanding they get paid like it.”
Pete Turner, founder of Illegal Pete’s. RAISE High Road Restaurants operator across Colorado and Arizona.
Owner, The Queensboro · Queens, NY
“The Queensboro is a One Fair Wage Restaurant. We pay our staff fairly and have done everything in our power to help them through this difficult year. As a result, we haven’t had any issues staying fully staffed.”
Michael Fuquay, owner of The Queensboro in Queens, NY. RAISE High Road Restaurants operator and OFW spokesperson.
8-year restaurant industry veteran · Elgin, Illinois
“Our restaurant industry has been built on the backs of underpaid, unprotected workers. I work alongside single mothers fighting for independence and students putting themselves through school. Tips alone aren’t enough anymore.”
Anneliese, Elgin, IL. From OFW’s Illinois worker testimony.

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